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We ship, you shine.

Ordering Process

Make your event signage process smooth and stress-free with this step-by-step guide. Here's how to order your Freestanders:

  1. Request a Quote

    Start by reaching out with your project details. We'll provide a custom quote tailored to your needs.

  2. Get Your Templates

    Once you’re ready, we’ll send you Adobe Illustrator templates based on your exact sign sizes. Prefer a head start? Explore our Template Library.

  3. Send Us Your Files

    Design your signage using our templates and send us your final artwork files.

  4. Approve Your Digital Proof

    We'll send you a digital proof to review. Nothing moves to print until you give the green light.

  5. Production

    Standard production time is 3–5 business days. Rush options may be available—ask us!

  6. Shipping & Delivery

    We carefully package and ship your signs. Tracking info will be shared once your order is en route.

  7. Assemble

    Check out our assembly instruction videos. No tools or stress required! Setup is fast and easy, giving you more time to focus on celebrating and sharing your event.

  8. Tear Down

    Freestanders pack down flat in minutes, making them easy to store and reuse. Not keeping them? Just remove the magnets and recycle the rest.

Shipping

You've done the hard part, now let us handle the heavy lifting. Whether it’s rolling up to a venue or landing on your doorstep, we’ll get your Freestanders where they need to go.

Standard Freight

We use standard freight as our primary shipping method. Items are shipped on a pallet directly to the venue or facility.

Residential Delivery

UPS shipping to residential addresses is available for select sizes. Contact us for details.

Carrying Cases

Reusable carrying cases are available for certain sizes by request.

Standard Freight Shipping Zones

Event Support

At Brightformat, we specialize in supporting your event through high-quality, professionally produced printed materials. From logistics and installation to branded materials and signage, our team helps bring every detail to life.

We offer:

  • Logistics and Installation

  • Environmental Graphics

  • Banners, Clings, and Applied Graphics

  • Name Tags

  • Tabletops

  • Lanyards

  • Door Hangers

  • Brochures

Create freely.

Design big and small, wide and tall with stackable boxes, walls, and columns.

Shipping + Logistics FAQs

  • Lead times vary depending on quantity, but most Freestanders projects range between 3–14 production days.

    Local pickup or delivery is available in the Grand Rapids, Michigan area.

    Visit the Shipping + Logistics page for ship times.

  • Standard Freight

    We use standard freight as our primary shipping method. Expedited and critical shipments using dedicated trucks are available in order to hit tight deliveries and specific dock times. View our standard ship times.

    Residential Delivery

    UPS shipping to residential addresses is available for select sizes. Contact us for details.

    Carrying Cases

    Reusable carrying cases are available for certain sizes by request.

  • Installation is only a few steps. Panels are shipped flat and snap together using hidden magnets — no tools needed!

    View our Assembly Instruction Videos

  • A single Freestander can go up in just a few minutes, and an entire ballroom full of Freestanders in just a few hours.

    View our Assembly Instruction Videos

  • No tools are needed. Everything clicks and locks together by hand thanks to our patented magnetic system. For large installs, a step stool or ladder may be helpful for efficiency, but it’s not required.

    View our Assembly Instruction Videos

  • Yes. We offer installation services in the continental US for Freestanders and event graphics including window and elevator clings, wall graphics, and installation on textured surfaces.

    This service is priced separately from Freestanders.

  • Stacking Cubes

    Stacking Cubes are approved for moderate outdoor use.

    Outdoor Columns

    We offer a 30”W x 30”D x 95”H Column that’s approved for outdoor use.

    Standard Walls and Columns

    Walls and Columns are not currently approved for outdoor use.

  • Yes! Freestanders can be modified to support accessories including monitor mounts, shelving units, and graphic add-ons. Let us know what you plan to display and we’ll confirm weight specs and layout compatibility.

    • Always use provided templates for designing.

    • Convert all type to outlines

    • Convert all artwork to CMYK

    • Vector graphics are highly recommended

    • If bitmap images are included, the target resolution should be 150 DPI at the final output size for that image in order to minimize pixellation.

  • While Freestanders were designed for 2-3 day events, thoughtful disassembly and re-packaging will allow them to be re-used multiple times.

    More of a one-time-use thing? Just find a recycle bin. All products are made from a sustainably engineered fiberboard using fibers recovered from recycled paper products, and printed with GREENGUARD GOLD CERTIFIED non-toxic latex inks.

  • Freestanders are printed on a sustainably engineered fiberboard using fibers recovered from recycled paper products with HP Latex Inks and are UL ECOLOGO® and UL GREENGUARD GOLD Certified.

    Download the Freestanders Sustainability Guide

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